Privacy Policy
Last updated 2026-06-15
1. Who we are
Clipflow Studio ("we") is the controller of personal data processed through clipflow.studio. Contact: privacy@clipflow.studio.
2. Data we collect
3. How we use it
To provide the Service (ingest, transcribe, render, publish), operate bounties and verify metrics, process payments, provide support, send service and marketing emails, prevent fraud and abuse, and comply with law.
4. Legal bases (UK/EU GDPR)
We rely on: performance of our contract with you; our legitimate interests in operating and securing the Service; your consent (for example optional marketing, which you can withdraw); and compliance with legal obligations.
5. Sharing and sub-processors
We share data with vetted processors that help us run the Service (see the Data Use page for the list). We do not sell your personal data. We may disclose data to comply with law or protect rights and safety.
6. International transfers
Some processors are located outside the UK/EEA. Where we transfer personal data internationally we rely on appropriate safeguards such as Standard Contractual Clauses.
7. Retention
We keep personal data only as long as needed for the purposes above or as required by law. Rendered clips follow your plan's retention window and may be deleted afterwards; you can delete content sooner, and the save-to-Drive option lets you remove clips from our storage.
8. Your rights
Subject to law you may access, correct, delete, port, or restrict processing of your personal data, and object to certain processing. To exercise these rights email privacy@clipflow.studio. You may also complain to the UK Information Commissioner's Office (ICO).
9. Security
We use encryption in transit, access controls, row-level security on our database, signed private storage URLs, and verified payment webhooks. No system is perfectly secure, but we work to protect your data.
10. Cookies
We use strictly necessary cookies for authentication and security, and limited analytics to improve the Service.
11. Children
The Service is not directed to anyone under 18 and we do not knowingly collect their data.
12. Changes
We may update this policy; we will post the new effective date and notify you of material changes.